1. Acceptance of terms
By creating an account or using Ginkgo (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms form a legally binding agreement between you and [PLACEHOLDER: Company name] ("we", "us", or "our"), a company registered in England and Wales [PLACEHOLDER: if using registered company].
If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
2. The service
Ginkgo is a home inventory and item-tracking application that allows users to record, organise, and retrieve information about items in their homes and properties ("Service").
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will endeavour to give reasonable notice of significant changes where possible.
The Service is currently in early access. Features, pricing, and terms may change as the product develops.
3. Accounts
To use Ginkgo, you must create an account. You agree to:
- Provide accurate and complete information when creating your account
- Keep your login credentials confidential
- Notify us immediately if you suspect unauthorised access to your account
- Be responsible for all activity that occurs under your account
You must be at least 16 years old to create an account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
4. Acceptable use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Use the Service to store, share, or transmit illegal content
- Attempt to gain unauthorised access to other users' accounts or data
- Attempt to reverse-engineer, decompile, or otherwise extract the source code of the Service
- Use automated tools to scrape, index, or collect data from the Service without our written permission
- Interfere with or disrupt the integrity or performance of the Service
- Use the Service to send unsolicited communications to other users
We reserve the right to remove content that violates these terms and to suspend or terminate the accounts of users who breach these requirements.
5. Intellectual property
The Ginkgo application, including its interface, design, underlying technology, and all content we create, is owned by [PLACEHOLDER: Company name] and protected by intellectual property laws.
Your content — the item names, descriptions, photos, locations, and notes you add to your inventory — remains yours. You grant us a limited licence to store and process it in order to provide the Service. We do not claim ownership of your data.
The Ginkgo name, logo, and any associated marks are the property of [PLACEHOLDER: Company name]. You must not use them without our prior written permission.
6. Your data
How we collect, use, and protect your personal data is described in our Privacy Policy. By using the Service, you agree to our data practices as described there.
You may export your data at any time from within the application. You may request deletion of your data by following the process described in our data deletion guide.
7. Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content generated by our AI features.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
8. Limitation of liability
To the maximum extent permitted by law, our total liability to you for any claim arising from your use of the Service is limited to the greater of: (a) the amount you have paid us in the 12 months before the claim; or (b) £50.
We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
These limitations apply to the maximum extent permitted by applicable law. Some jurisdictions do not allow the exclusion or limitation of certain types of liability, so some limitations above may not apply to you.
9. Termination
You may close your account at any time from within the application or by contacting us.
We may suspend or terminate your access to the Service if you breach these Terms, if we are required to do so by law, or if we cease to offer the Service.
On termination, your right to use the Service ends immediately. Your data will be deleted in accordance with our data retention policy, as described in the Privacy Policy.
10. Changes to these terms
We may update these Terms from time to time. When we make significant changes, we will notify you by email or by a prominent notice within the application before the changes take effect.
Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Service.
11. Governing law
These Terms are governed by the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer in another jurisdiction where local law provides otherwise.
12. Contact us
If you have questions about these Terms, please contact us:
- By email: hello@ginkgo.app
- By post: [PLACEHOLDER: Company registered address if applicable]