Help Centre

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Find answers, step-by-step guides, and tips for using Ginkgo.

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Set up your account, add your first items, and get the most from Ginkgo from day one.

Adding, editing, organising, and deleting items in your inventory.

Creating and managing rooms, buildings, and location hierarchies.

Group items by project, event, or purpose - beyond simple room-based organisation.

Using Ginkgo's camera and photo features to add and identify items quickly.

Managing your account, privacy settings, data deletion, and subscription.

Common issues and how to fix them.