Help Centre
How can we help?
Find answers, step-by-step guides, and tips for using Ginkgo.
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Getting started
Set up your account, add your first items, and get the most from Ginkgo from day one.
5 articlesItems
Adding, editing, organising, and deleting items in your inventory.
5 articlesLocations
Creating and managing rooms, buildings, and location hierarchies.
4 articlesProjects
Group items by project, event, or purpose — beyond simple room-based organisation.
3 articlesPhotos & AI
Using Ginkgo's camera and AI features to add and identify items quickly.
4 articlesAccount & household
Managing your account, inviting household members, and adjusting settings.
5 articlesTroubleshooting
Common issues and how to fix them.
4 articles