AI Features and Your Privacy

Ginkgo uses AI for two main purposes: recognising objects in photos you take, and understanding natural language searches. Here’s what that means for your data.

Photo recognition

When you take a photo to add an item, the image is sent to our AI provider for processing. This processing happens in real time — the photo is analysed and the result (a suggested item name and description) is returned to the app.

What is stored after recognition:

• The compressed photo is stored in your inventory
• The suggested name and description you confirmed or edited are stored

What is not stored:

• We do not store raw photos for AI training by default
• We do not share your photos with third parties for any purpose other than recognition

Opting in to help improve AI

We offer an optional programme where anonymised photos and their confirmed labels are used to improve our AI recognition model. Participation is entirely optional and off by default.

To turn this on or off: Settings > Privacy > Help improve AI recognition

Natural language search

When you search in natural language (“where’s the thing we use to inflate the tyres?”), the search query is processed by our AI to match it against your inventory. Your inventory content is used for this matching but is not shared with third parties or used outside of your account context.

More information

For full details on data processing, see our Privacy Policy. For how to request deletion of your data, see Requesting data deletion.